Returns & Exchanges
At Rock Gardens, we want your outdoor sanctuary to be perfect, which is why we offer a 30-day return window for all unused garden decor and landscaping materials. If your purchase doesn't perfectly complement your home's natural beauty, we are committed to making it right.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Package Your Items
Carefully pack your items in their original protective packaging to ensure heavy or fragile stones and decor reach us without damage.
Ship It Back
Affix the prepaid shipping label provided via email and drop off the package at any authorized carrier location.
Receive Your Refund
Once our specialists inspect the returned goods at our warehouse, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing